Grouped together under the "Air France Protect" label, these measures are regularly adapted according to changes in the health & hygiene situation.. All our staff are committed to providing all our customers with the best possible assistance. For HOP! Air France-KLM Supplier Sustainable Development Charter, EcoVadis Score or equivalent, approved by the CPO office, Sustainability Charter provided by supplier, Supplier website/CSR Statement/Sustainability Report, validated by CPO Office. By supporting the Paris bid committee to host the. It enabled customers of our companies to evaluate 26 topics, prioritize and rate thier importance, but also to evaluate the performance of Air France-KLM. Air France supports the Restos du CÅur and Food Banks. This program has been designed to give more meaning to the whole approach and reaffirm the strong messages shared by all managers: exemplary behaviour, room for error, possibility for every employee to take initiative. Its history has been marked by several major milestones, including the holding acquired in UTA in January 1990 and the merger with Air Inter in 1997. Staff is well informed and the tools used are more personalised. The managersâ involvement in the field and the alertness of all staff, supported by a network of health and safety managers, enable the detection and prevention of difficult situations. Throughout the year, Air France participated in events like the NoMad Responsible Tourism Festival. In response to the 2018 Pride Fortnight, Air France and Personn'Ailes organized an in-house photo exhibition entitled "Down with discrimination, in our lives and in our jobs". Recruitment and training of new employees started in 2017. This will enable them to receive real-time information about their delayed or postponed flight. The average age of the fleet to date is 14 years. Suppliers are evaluated on the basis of social, environmental, ethical and supply chain management criteria through different sources such as, for example, a customized questionnaire. UP-B3705 and Vision Air International reg. Recycling of used uniforms
LE CLUB DES ACTEURS DU GRAND ROISSY, an association of social, economic and political players in the Roissy area. With its Personn’Ailes LGBT association, Air France has been taking part in the LGBT Pride March in Paris for several years. Integrating electrical vehicles, for example at Schiphol and Paris-CDG hubs. In January 2008, Air Franceâs signature of the commitments agreement for the aviation sector at the Grenelle Environment Summit was the occasion to set ambitious â and successfully achieved - objectives to reduce its carbon footprint, including investment in a modernized fleet, an improved energy efficiency of 3.7 litres per passenger/100km (currently 3.3 litres and set to drop to below 3 litres by 2030) and a stabilized noise footprint at 2005 levels. Bienvenue sur la chaîne officielle d'Air France. Fighting all forms of discrimination is vital to achieving greater equality, respect and tolerance. Vision Air is an air charter company operating large passenger & cargo aircraft, both domestically within Pakistan and Internationally since 2006 Each year, several hundred young students and school children complete their end-of-study training course or gain work experience within the company. It also carries out benchmarking studies, specific customer research and data analysis, with a constant respect for the privacy of customer data. Air France encourages initiatives promoting access to training leading to professions in the airline industry through a number of different associations and educational programs for young people. To help you construct and implement your career path: - An internal electronic job board provides access to all vacancies within the airline, - You can complete your Individual Profile - a kind of Air France "LinkedIn" page - to promote yourself to managers who are recruiting, - A "Mobility Space" and "Mobility Kiosks" provide information and advice, - Job forums, "job dates" and career development interviews with your manager take place during the year to help you construct your career path. Air France has a genuine culture of caring attitude and engagement. Air France supports projects set to shape the areas around its hubs over the coming twenty years: for example, the Paris-CDG new T4 infrastructureâs projet to face the growth prospects of air traffic. At Air France, the âCaring Attitudeâ is the governing principle of our service personalisation actions, both through digitalisation (website, apps, and social networks) and through staff actions. In addition, when Joon ceased operations, more than 6,500 items of Joon uniform were recycled via a donation to the association SAMU Social. Air France and KLM have signed the Buckingham Palace Declaration which formalizes their commitment and determination to fight against the trafficking of protected species. Partnerships with startups allow us to develop new solutions for our customers and our employees. This advice was dispensed both individually and during group information sessions and awareness-raising initiatives within the framework of forums, informative campaigns and visits to workshops, offices and flight crews. Visionair is an acronym for "VISION Advanced Infrastructure for Research". The measures include the prevention of psycho-social risks and the implementation of training and innovative support programs. For many years, the Group is supporting SMEs in order to nurture good client-supplier relations and contribute to the development of SMEs. This process is part of Air Franceâs permanent commitment to seeking new partnerships and innovative solutions. We always do this with the highest regard for privacy. Air France Humanitarian Aid Department: 405 tickets donated to more than 33 NGOs helping children in need of medical care; 60 NGOs received assistance for medical equipment transport. At Air France, training is an everyday affair. Vision Air International, Vector. And all of them will be made available to the aviation industry. Company employees, such as female pilots, were part of the Air Womenâs Day, organized by the AFFP (French organization of female pilots). Numerous initiatives are underway. Recycling of used uniforms In the French regions, carpooling is also encouraged and supported. Visionair calls for the creation of a European infrastructure for high level visualisation facilities that are open to research communities across Europe and around the world. Aviation maintenance is the Air France-KLM group's third-largest business, with external revenue of €4.35 billion in 2018. In line with our Social Rights and Ethics Charter, we pursue a social policy based on integration through work, respect for equal opportunities, combating discrimination and promoting diversity. The aim is to guarantee the reliability and performance of track equipment in African locations, by offering equipment at the best cost to local handling companies. The policy focuses on continuous improvement. When purchasing their ticket on www.airfrance.com, customers can make a donation of the amount of their choice to finance one of the tree-planting projects in France and around the world. Lorem Ipsum is simply ras ac sapien erat. The MRO Lab is a programme grouping innovative and high value-added solutions. Todayâs objectives are to reduce our consumption by an additional 1 to 2% by the end of 2021. Air France KLM Martinair Cargo is an active player in the transport of perishable products. It offers an enabling environment for parents-employees and respects the principle of non-discrimination in the occupational evolution of parents-employees. âEmpowermentâ budgets were extended to support initiatives taken for customers, a true commitment leverage for employees and a pleasant experience for customers. Another campaign centred on internal transformation, customer satisfaction, operational performance, social and solidarity economy, circular economy and competitiveness took place in the spring of 2017. Air Franceâs network, structured around its hubs, facilitates business travel for French exporters and supports export activities across all sectors of French industry through cargo handling activities. In 2017, 1,092 sick and recovered children were carried on Air France flights and 8,241 packages of medicines and minor medical supplies were shipped to 25 destinations by Air France. The aim is also achieve carbon certification of the project, whose associated sale of carbon credits will complete the financing for a phase III that would enable an even longer-term commitment to supporting the local communities committed to preserving their environment. Air France has made noise reduction a requirement in its Corporate Social Responsibility Statement. Some fifty companies in this sector work with the company every year. The co-founders of Air-Vision-Air (AVA) have been building remotely piloted vehicles for over 30 years but it is only recently that both the cameras and the control technology has evolved that now enables us to present to you the HORIZON 3 (Autonomous Unmanned Aerial Vehicle or UAV) . On the aviation maintenance or MRO (Maintenance, Repair & Overhaul) market, AFI KLM E&M is ranked second in the world among multi-product participants. Specially tailored to the challenges of aircraft maintenance, the innovations are the fruit of continuous development aimed at satisfying the requirements of airline operating performance. Diversity within the teams is a key element of the airline’s performance, strengthening its innovation capabilities and its proximity to customers throughout the world. With these additional resources that support our âTest & Learnâ innovation culture, we have been able to test and to introduce the first innovative solutions such as new mobile applications, new digital solutions and chatbots. For both our customers and ourselves, these values are an affirmation of Air France's caring attitude and an expression of its expertise. Air France’s diversity is based on everything we represent as men and women, of all ages and different socio-professional backgrounds, united around our differences and respect for others. In 2017, this percentage stood at 34.6%. Various initiatives help employees with their life-work balance, which has shown to improve performance. The Manager Cafés are inspiration sessions attended by writers, university professors, consultants and business leaders on themes such as management, innovation, quality of working life and the digital transformation. Vision Airlines has ceased flying operations as of May 2017. The airline provides the resources to drive and track the necessary development of your skills, in line with continual changes in organisations and professions in a perpetually transforming world. Joining Air France means becoming a proactive part of the AF-KLM Group's transformation and meeting the challenges of global competition on a dynamic market in the midst of change. Vision Air (Singapore) Contact Page. Operational staff also benefits from this digital trend. The actions carried out in 2017 enabled to slightly reduce the frequency rate of work accidents. Ground Operations Manager â Air France. WHAT MAKES IT DIFFERENT. Employees can now be project sponsors and ask the company for financial support. In daily operations at the airport, vehicles and equipment are connected to the Internet. Our Customer and Market Insight department conducts research on customer understanding, customer satisfaction and on service conformity. In 2012, Air France was the first airline to start contributing to the emissions trading scheme as a partner of the Bluenext environmental emissions trading exchange. At the cutting edge of new technologies, Air France's Information Systems division delivers its expertise to support the airline's major digital modernisation projects. Openness, respect and consideration are shared human values that provide guidelines and allow everyone to express their personality. For more than ten years, professional equality between women and men has remained a key issue and progress area in HR management. All suppliers are asked to sign the Sustainable Development Charter. Within the âFriends of Air France Foundationâ, more than 2,500 employees are involved in various voluntary, childhood-focused projects. The task of ensuring health and safety at work involves social and financial aspects that have a direct impact on the companyâs business. During the move upmarket of the medium and long-haul cabins, this process enabled the reuse and recovery of spare parts and the recycling of seat foam and metals. An invoice digitalization platform has been set up to simplify and speed up the payment process. Since 2004, Air France and KLM have formed one of the leading European groups in the air-transport sector. Resulting from a call for projects addressed to French start-ups on the topic âresponsible air travelâ, four projects were developed and tested on the Labâline flights for 6 months, starting September 2015. There is a risk that spatial planning around Schiphol could negatively impact mainport development and limit long term capacity (ATM and ground handling) and flight safety. Based in Bamako (Mali) and founded in 2005 with the help of Air France, IAMA(Institut Africain des Métiers de lâAérien) provides the necessary teaching at an international level to air transport operators, throughout the African continent. Air France has assisted with the integration of this eco-piloting system into its tools (pilots have had access to this app in their cockpits since early 2020). Active consumers now demand greater transparency, responsiveness and personalization. Innovation and technology are strong pillars for Air France-KLM to integrate sustainability in the customer experience. To integrate CSR in business and operations, Air France-KLM … The project is recognized by the French Ministry of Environment, as a part of the National Strategy for Biodiversity (SNB). The future site will, as a result, enrich Air France KLMâs maintenance capabilities and help insource an activity that is currently subcontracted in Asia. Air France was founded on 7 October 1933. I make sure my colleagues are trained and informed when incidents occurre. Click on this link to find out about all of our projects, FNEP (Fondation Nationale Entreprise et Performance), International Year of Sustainable Tourism for Development, Reducing CO2 emissions by 50% per passenger/km compared to 2005. and on the ground, taxiing with a single engine. Air France operates 1,500 daily flights in France, Europe and worldwide. With the association “Elles bougent”, Air France women mentors, mainly from the industrial division and the IT division, work to encourage young girls to enter technical and engineering professions by promoting their line of work and sharing their experiences. The initiative enables Air France and its partners to showcase their best practices, and to trial innovation for more sustainable travel. Selected on the basis of a BearingPoint and Kantar TNS survey among a sample of 4,000 French people, the award reflects the recognition of our clients. Suppliers who do not obtain a global score of at least 35 are asked to provide a corrective action plan. Four years after the launch of the program, HOP! 90 young middle and high school students were offered a work experience placement in 2018, including students with disabilities. Digital innovations provide a better idea of customer demand, such as the pre-selection of hot dishes in the Air France Business cabin. In 2017, the CSR Department launched a new DIP: âSupporting the fight against wasteâ. Joining the airline means undertaking an exciting and rewarding adventure, both as an individual and as a group. The industry was simultaneously setting the more long-term objective of reducing CO2 emissions by 50% in 2050 compared with 2005 levels. Air France encourages business creations, by supporting local and regional competitions that target the inclusion of priority neighborhoods (CitésLab), women (Créatrices dâAvenir), or students and start-ups (Challenges du Numérique). Progressively introduce biofuel for its flights. The funds are used to finance rehabilitation projects for children in Saint Martin. Looking for special deals? They enable Air France KLM managers to attend weekly conferences that support their professional and personal growth. Air France is one of the first airlines to offset its domestic flights. Discussions with various organizations have also helped identify needs to provide comfort to care workers and patients during this difficult time, and thousands of amenities kits, first aid kits and headsets have been provided to hospitals. (e.g. In order to better flag initiatives related to CSR, the Group embedded CSR actions of all its commercial brands under the label Takes Care. In January 2020, the conclusions of this GGC were published along with a French government roadmap, on the basis of the GGC's recommendations, to set the principles and ambition for the integration of sustainable aviation fuel and the launch of a call for expressions of interest for the construction of production sites in France. All the Air France divisions are involved in projects to reduce on-board mass. Procurement cooperates with organizations and companies in the sheltered sector on multiple projects, representing a total expenditure of around â¬19 million. The idea behind fleet renewal is to begin by replacing the less fuel-efficient four-engine planes and to move towards the most efficient powerhouses on the market. The possibility of extending this initiative to flights departing from Paris is being studied on the basis of a regulatory and operational analysis of each destination. Since 2012, Air France has been the strategic partner of Air Côte dâIvoire. Planting trees helps to protect biodiversity, support local populations, store carbon (1 tree captures around 100 kg of CO2), enrich the soil and calm the water cycle. In 2017, in order to reinforce customer proximity, the Traveler Labâ community enabled to testing of chat bot âLouisâ, a virtual baggage assistant. At Air France, internal recruitment, selection and professional development processes are governed by a code of ethics. Air France-KLM strives to get to know their customers better so it could assist them better. In addition to commercial measures and mobilization of company staff, Air France Cargo worked together with the Ministry of the Interior to help send equipment to the region and the Air France Foundation launched a major fundraising campaign for Air France-KLM staff. Air transport commits with HOP! The construction of suitable career paths and the development of skills are managed as priority subjects. Building on the long-term relationships between buyers and strategic suppliers, SRM has been deployed since 2013. Employees increasingly acted on their own initiative by developing their own ideas and projects. Today, Air Côte dâIvoireâs fleet allows the airline to serve 27 destinations in West Africa and Central Africa from Abidjan. Every year, our partner association Air Emploi, provides information about jobs and training in aviation to some 500 French middle and high school students. On this occasion, and on an annual basis since 2016, Air France has granted a scholarship to a young girl to encourage her to fulfill her sporting dreams and a career in air transportation; The Industry Department was part of the âLetâs increase female representation in air transportation jobsâ action, in partnership with AirEmploi (association of which Air France is a founding member and whose mission is to inform on and promote jobs in air transportation as well as various related courses) during the Paris Air Show. Trainees from Second Chance Schools gained experience in the workplace by participating in maintenance activities, and, thanks to the association Papa Charlie, access to mobility and affordable car rentals were provided for vulnerable people who travel to Paris CDG for work. Reliable and honest, we supply all your aircon needs. Investing in ramp equipment which meets the new environmental standards in force and the development of electric energy. Air France is committed to combating AIDS and participates, with the Red Ribbon action, in World AIDS Day which takes place every year on December 1st, when the employees are encouraged to wear the red ribbon label pin on their uniforms to express their support. External mobility can also be supported, for example with the introduction of the "Secure Voluntary Mobility" initiative. The hubs provide highly attractive business environments and the proximity to the airport generates the development of other activities. It upholds three key values: attention, high quality and pleasure. The Air France Group is an asset to French economic competitiveness: (*source : study âAir Franceâs Economic Impact in the Metropolitan Areaâ, EM Strasbourg; 2016). Tackling plastic
The KLM Takes Care online platform (klmtakescare.com) is dedicated to providing information on all relevant topics, engaging in dialogue and providing a forum for discussion on sustainability. The program proved to be a great success, with 386 ideas rapidly sent in, which confirmed the quality, diversity and inventiveness of Air France employees. in order to promote the sustainable development of the agricultural sector and air transport. - increasing employee awareness of the link between air quality and modes of transport to and from work. By the end of 2019, Air France will have eliminated 210 million single-use plastic items, i.e. A strong digital link with the traveler, via the Air France app, Facebook, WhatsApp or Twitter, helps to keep our passengers informed in real-time through the passengerâs channel of choice. Air France is committed to this initiative and wishes to develop solutions for a sustainable aviation sector. The associated home-to-work journeys not made represent nearly 8 million kilometres and 1,932 tonnes of CO2 saved. The event was an opportunity for international companies and investors to discover a selection of startups. The share of employees with disabilities within the total workforce continued to grow to 6.38% compared to 5.84% in 2016. Since 2015, Air France-KLM has expanded its locally born and longstanding partnership with Gawad Kalinga by signing the first Air France-KLM corporate partnership with this NGO and offering Flying Blue members to give miles to GK. The top five material topics are: customer satisfaction, safety and security, market competitiveness, operational performance, financial performance. 5 Air France executives have become âEngineers for Schoolsâ and are available to the national education authorities, with the objective of bridging the gap between education and business. In 2017: With 314 destinations in 116 countries, we are a driver of economic and social development and we support initiatives for sustainable tourism. Some of its results are: Air France and KLM encourage employee involvement in progress and innovation initiatives. Â Discover all our sustainable development commitments for 2030. "France is in the Air", or the art of French travel, is the promise of Air France's slogan. To measure progress on this initiative and its in-field effects, Air France relies on the Employee Promotor Score, which is based on the Net Promotor Score model, the indicator used to measure the level of customer satisfaction. The SRM approach puts issues like corporate social responsibility in the centre of discussions with suppliers and enables them to move forward together on these points. Working together with around 3,900 suppliers, a proactive procurement strategy is essential. AP-BIA. This is why we are committed to preventing discrimination based on gender or sexual orientation, and to promoting an inclusive working environment in which all employees can be themselves. Tarım ve Gıda; Kimyasallar, İlaçlar ve Plastik; Yapı / İnşaat; Enerji, Çevre; Eğitim, Öğretim ve Kurumlar; Bilgi Teknolojileri, İnternet, Ar-Ge Discover all our sustainable development commitments for 2030. Dynamic Dataset of nearly 4K images. Air France, a founding member of the ARPEJEH association, intervenes from the age of 11 to promote education and qualifications for disabled pupils and students. HOP! Tarifs très attractifs. These kind of actions reaffirmthe companyâs commitment to social inclusion among its employees as well as its customers. (e.g. Suppliers who are active in the medium and low risk categories are also requested to conduct an EcoVadis assessment. For the second year in a row, Air France was awarded the âPodium de la Relation Clientâ prize in recognition of the efforts of Air France teams to improve the customer experience and make a difference through a constant attentive relationship with its customers.